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How to Collect and Track Parental Consent

To comply with the Children's Online Privacy Protection Act (COPPA), parental consent must be obtained before creating ClassBank accounts for students under 13 years old.

Written by Abby

Step 1: Send a Parent Letter

Before creating student accounts, send a parent letter explaining:

  • What ClassBank is

  • How it will be used in the classroom

  • What student information is collected

  • How student data is protected

  • How parents can provide consent

These templates can be customized to fit your classroom or district's requirements.


Step 2: Collect Signed Consent

Collect signed permission forms before adding students to ClassBank.

Consent may be collected in either format:

  • Paper forms

  • Digital forms (if accepted by your school or district)

Store completed consent forms in a secure location so they can be referenced if questions arise or documentation is needed.


Step 3: Track Consent

Maintain a record showing which students have received parental permission.

Many teachers use a simple spreadsheet that includes:

  • Student name

  • Date consent was received

  • Consent status

  • Notes (optional)

This helps ensure only students with permission are added to ClassBank.


Step 4: Create Student Accounts

Only create accounts after parental consent has been received.

If consent has not yet been obtained, do not create an account using the student's personal information.

If you need to begin using ClassBank before consent is returned, you may use:

  • Alias names

  • Generic usernames

  • Placeholder email addresses

Do not include any personally identifiable information (PII) until consent has been received.


Frequently Asked Questions

How long should parental consent be retained?

Keep parental consent records according to your school's or district's record retention policies and any applicable local, state, or federal requirements. If you're unsure, check with your school or district administrator before disposing of consent records.


What if a parent revokes consent?

If a parent withdraws consent, stop using ClassBank with that student's personal information. Remove or anonymize the student's account as appropriate and follow your school's or district's procedures for handling student data.

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